Customer service: opened
Congratulations with your new Zenza light!
This is a brass lamp, which is completely made by hand with a lot of love. Now it is up to you to take a bit of care of this beauty.
The brass is plated with a thin layer of silver plating. After production we give the lamp a protective coating before it makes its long trip by sea and land to you. To enjoy this lamp for many years please give the silver some love and maintenance as written below.
As soon as you unpack your lamp, please coat the lamp once more with a layer of ( invisible) protection spray. We sell this product as well as a service, it is called ” HG silver, copper and brass polish-no-more-finish”. You can order this at your local Zenza dealer. Use this spray every half year again, to avoid oxygen and moist from doing their nasty job in staining.
What you can do to clean the lamp, is to use a liquid kitchen soap. Apply this gently with a soft cloth on the surface, wait for at least 20 minutes and wipe it off with a wet cloth. Finally dry the lamp carefully and apply the HG coating spray.
HG SILVER, COPPER & BRASSPOLISH-NO-MORE-FINISH
HG silver, copper & brasspolish-no-more-finish prevents dullness and discolouring of silver, copper or brass. The deposit on silver and copper, which makes these precious metals dull and dark, is an oxidation process. This oxidation develops as a result of the oxygen and moisture from the air reacting with the metal. With HG silver, copper & brasspolish-no-more-finish you apply a completely invisible and unnoticeable protective finish that stops the reaction. This product is also suitable for brass and bronze.
How to use
Remove dirt, greasy deposits and remnants of silver and copper polish with soapy water and allow the surface to dry thoroughly. Shake well before using HG silver, copper & brasspolish-no-more-finish. Hold the can up right and spray a layer that is not too thick in even strokes on to the silver or copper surface from a distance of approximately 20cm. The product can be removed easily with acetone.
In the following blog you will find more information about cleaning your Zenza lamp:
https://www.zenzahome.com/blogs/how-do-you-clean-a-silver-plated-lamp/
