Privacy statement

To ensure that our Privacy Policy is clear and understandable for everyone, we provide an overview of the processing of privacy-sensitive personal data. If there are any ambiguities, notable points, or if you have questions about the Privacy Policy and the updated requirements of the GDPR (General Data Protection Regulation),

Zenza Home Accessories, including Zenzahome.com, handles personal data carefully and responsibly in accordance with the new rules established by the GDPR.

The personal data we collect:

- Personal details (name, address, city)
- Billing address
- Email address
- Phone number
- Payment details
- IP address
- Order history

In processing this data, we adhere to the following privacy regulations:

- The collected personal data is only used when necessary for providing our services.
- If consent is required for certain data processing, consent will be sought first.
- Our Privacy Policy clearly states why personal data is used.
- We implement appropriate security measures to ensure the safety of personal data.
- We also respect your right to view, correct, or delete personal data upon request at any time.

Retention period of personal data

The above personal data is retained for as long as necessary for the agreed-upon service and to process your order(s). This includes the warranty period. In the case of legal retention requirements, we are obligated to keep data for a longer period.

Privacy data and publication for commercial purposes

For commercial purposes, your name and email address will be used. Under no circumstances will your data be shared with third-party commercial entities, except where necessary for your order and/or delivery. Your email address will only be used for our newsletter and offers with your consent. Additionally, your name and email address will be responsibly used for our customer feedback system. When you submit a product review, your name will be published with explicit consent and only with the respective products, to provide honest and genuine insights into the experiences of and for our customers.

If you participate in one of our contests via social media, your name will be displayed as provided on the relevant platform. This is, apart from congratulations, to ensure the authenticity of the contest.