Register your return on your account page
Return the product in the original packaging
Return the package via parcel service or post office. & Nbsp;
1432 DD Aalsmeer
Return purchase amount
We strive to process your shipment within 14 days of receipt
- Products can be returned within 14 days of receipt.
- The products must be unused and undamaged.
- It is not possible to return a product in our stores or at our office.
- Zenza cannot be held responsible for products that are returned accidentally.
If you still want to have these products sent to you, Zenza can arrange delivery costs for this
- If you return the entire order, you will receive the total purchase amount including the
paid to us return shipping costs.
- When part of the order is returned, you pay the shipping costs yourself.
- If a product is delivered wrong or defective, we will refund the shipping costs to you.
- As the receiving party of your return shipment, we are not responsible for damage or loss of
the package during transportation. Therefore, please keep the shipping receipt of the return carefully.
If you have any questions, we are happy to help!
Contact us via our contact page or send an email to firstname.lastname@example.org.