Klantenservice: geopend

Return

Steps:

  1. Register return
    Register your return on your account page
  2. Package product
    Return the product in the original packaging
  3. Send package
    Return the package via parcel service or post office. & Nbsp;
    Zenza Home
    Accessories
    Hollandweg 6
    1432 DD Aalsmeer
    The Netherlands
  4. Return purchase amount
    We strive to process your shipment within 14 days of receipt

Return Conditions
- Products can be returned within 14 days of receipt.
- The products must be unused and undamaged.
- It is not possible to return a product in our stores or at our office.
- Zenza cannot be held responsible for products that are returned accidentally.
If you still want to have these products sent to you, Zenza can arrange delivery costs for this
charge.
- If you return the entire order, you will receive the total purchase amount including the
paid to us return shipping costs.
- When part of the order is returned, you pay the shipping costs yourself.
- If a product is delivered wrong or defective, we will refund the shipping costs to you.
- As the receiving party of your return shipment, we are not responsible for damage or loss of
the package during transportation. Therefore, please keep the shipping receipt of the return carefully.

If you have any questions, we are happy to help!
Contact us via our contact page or send an email to web@zenzahome.com.


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